User-centered design (UCD) is a design approach that focuses on the needs, wants, and limitations of the end user. It involves designing products and services with the user in mind, rather than designing solely based on the needs of the business.

Why is UCD important? It helps to create products and services that are more intuitive, user-friendly, and effective. By understanding the needs and desires of your target audience, you can create designs that meet their needs and provide a better overall experience. This can lead to increased customer satisfaction and loyalty, as well as higher conversion rates.

UCD also helps to ensure that your product or service is accessible and usable for people with different abilities and needs. By considering accessibility from the start of the design process, you can create products that are inclusive and accessible to all users.

Overall, user-centered design is crucial for creating effective and successful products and services. It helps to ensure that your designs meet the needs of your users and provide a positive experience, which can lead to increased customer satisfaction and loyalty.