Refund and Cancellation Policy

Ferrando Global Solutions Private Limited reserves the right to refuse/cancel any order. Ferrando Global Solutions Private Limited at its sole discretion may cancel any order(s):

If it suspects a fraudulent transaction, or
ii. If it suspects a customer has undertaken a transaction that is not in accordance with the Terms of Use or
iii. For any reason outside the control of Ferrando Global Solutions Private Limited including causes for delivery-related logistical difficulties.

Refund/cancellation policies are applicable under the following conditions:

a) In case, the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded.

b) If the item ordered has been shipped but has not yet been delivered to the buyer, the order can still be canceled online. After the deduction of shipment and handling charges, the total order amount will be refunded. The refund will be processed, once Ferrando Global Solutions Private Limited receives the originally ordered item back intact from the courier.

c) However, the order once delivered cannot be canceled in any case.

d) In case there is an option for online download of data then cancellation will not be possible

e) In case of failed transactions or double realization of the account for the same order, the total deducted amount will be refunded.

f) In case of canceled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited

g) Ferrando Global Solutions Private Limited offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyer’s card/account

h) In case of part cancellations, the amount refunded will be corresponding to the part cancellation